Corporate Quality Policy Goals

Supergalvanica's corporate quality policy is based on several key objectives aimed at providing excellent service and meeting customer needs. One of the main goals is to retain customers by offering quick and appropriate responses to the changing needs of galvanic treatments required by the market. Supergalvanica is committed to providing innovative treatments, both functionally and environmentally, constantly monitoring the technical opportunities offered by galvanic bath manufacturers and customer needs.

A fundamental aspect of the policy is the annual surveys aimed at measuring customer satisfaction, ensuring that the products provided are compliant with contractual terms and managed to achieve the best results in terms of reliability and compliance with current regulations. Supergalvanica stands out for its availability and flexibility towards customer needs, offering constant consultancy and information.

The company has modern facilities and experienced, qualified personnel, and is committed to the production of technologically advanced products through regular consultation of industry magazines and participation in supplier company conferences. Supergalvanica adopts a corporate measurement system to activate a continuous improvement process, avoiding complacency with the results achieved. Prompt management of any non-conformities and complaints, with the adoption of appropriate and effective solutions, is another cornerstone of the corporate policy.

Supergalvanica aims to conduct its business transparently, banning corruption and unfair competition. The company recognizes that success is made possible by the knowledge, skills, and expertise of its personnel. Therefore, the personnel policy aims to protect health and safety at work, respecting human dignity as a supreme principle. Supergalvanica places particular importance on the training of collaborators and their professional and financial satisfaction.

Aware of the environmental impact of its activities, Supergalvanica considers environmental respect as an integral part of its operations. The company is committed to determining, controlling, and reducing significant environmental impacts, complying with applicable legislation and subscribed requirements, and constantly reducing the environmental impact of its production processes in line with scientific and technological progress and cost compatibility.

Short and medium-term objectives are defined and documented during the Management Review. To achieve these results, Supergalvanica operates according to a Quality Management System compliant with the UNI EN ISO 9001:2015 standard, involving all company personnel.